Customer, employee, and product experience data at your fingertips. Automate and consolidate your experience programs to build culture and drive outcomes across your enterprise.
Win with Experience
80% of customers say the experience businesses provide is just as important as its products and services (Salesforce)
Compete with CX
Today, 89% of companies say they are competing primarily on the basis of customer experience––up from just 36% in 2010 (Gartner)
Boost Brand
Customer experience overtook price and product as the #1 key brand differentiator in 2020. (Walker)
Build Engagement
Highly engaged teams produce 21% more profit than the less engaged counterparts (Forbes)
The way that customers and employees feel about your brand and their decision to choose you over your competition is directly tied to the quality of their experiences. For CXOs given the daunting task of optimizing experiences across every employee, team, department, location – and for every customer – Experience.com’s Experience Management Platform (XMP) consolidates and automates it all. We work with you to build your experience campaigns, based on your business objectives, and you watch the magic happen.
Customer and employee experiences are connected, so manage and operationalize all of those experiences together in one consolidated experience platform. For every important point on the customer and employee journey, understand areas of improvement, drive initiatives, reward and motivate with experience data. Connect experience data to compensations, benchmark, gamify experience to motivate. Build a culture of experiences and watch your business transform.
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