For your departments, channels, and business units to create better CX & EX experiences.
Your Marketing team will use the platform to understand the customer journey, amplify great CX with new reviews to build social proof, and
Your Sales team will use the platform to capture CX at every key moment where the team interacts with clients and amplify sales team
Your Support and Success Departments use the platform data and escalation workflows for in-the-moment alerts and real-time CX data, to ensure the team
With the platform, your HR Department can capture and act on employee experience at every point of the journey to boost engagement,
Your Call Center Department uses the platform to capture the team’s CX performance data in real-time. Make sure the customers have their
Your Operations & Finance team with the platform can automatically capture and analyze experience data at scale, across all departments
With the platform, your Experience Department can gather customer and employee experience data automatically, use that data
For technology leaders given the daunting task of selecting and optimizing enterprise technology, there is now a new platform that automates
Drive intelligent CX & EX feedback campaigns and use that feedback to amplify marketing, boost customer-focused employee behavior, all while building a strong brand reputation and culture.
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