Customer, employee, and product experience data at your fingertips. Use the XMP to automate and consolidate your experience programs to build culture and drive outcomes across your enterprise.
#1
Customer experience overtook price and product as the #1 key brand differentiator in 2020. (Walker)
21%
Highly engaged teams produce 21% more profit than the less engaged counterparts. (Forbes)
80%
80% of customers say the experience businesses provide is just as important as its products and services. (Salesforce)
89%
Today, 89% of companies say they are competing primarily on the basis of customer experience––up from just 36% in 2010. (Gartner)
For every important point on the customer and employee journey, understand areas of improvement, drive initiatives, and reward and motivate with experience data. Connect experience data to compensations, benchmarking, and employee motivation with automated gamification.
For CXOs given the daunting task of optimizing experiences across every employee, team, department, location – and for every customer – Experience.com’s Experience Management Platform (XMP) consolidates and automates it all. We will build campaigns based on your business objectives, and you watch the magic happen.
Want to see how XMP can power your Experience Team?
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