{"id":19367,"date":"2021-01-29T20:55:00","date_gmt":"2021-01-29T20:55:00","guid":{"rendered":"https:\/\/try.experience.com\/resources\/?p=19367"},"modified":"2023-12-15T18:37:34","modified_gmt":"2023-12-15T18:37:34","slug":"why-customer-experience-matters","status":"publish","type":"post","link":"https:\/\/try.experience.com\/resources\/why-customer-experience-matters\/","title":{"rendered":"Why Customer Experience Matters"},"content":{"rendered":"\n<a class=\"mediumbtn tatsu-button rounded tatsu-action-button\" href=\"https:\/\/try.experience.com\/wp-content\/uploads\/2021\/01\/Why-Customer-Experience-Matter.pdf\" target=\"_blank\" data-gdpr-atts=\"{}\" style=\"background:#238ad2;color:#fff;\" rel=\"noopener\"><span>View Infographic Now!<\/span><\/a>\n","protected":false},"excerpt":{"rendered":"<p>View Infographic Now!<\/p>\n<div><a href=\"https:\/\/try.experience.com\/resources\/why-customer-experience-matters\/\" class=\"exp-read-more exp-read-more-underlined\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":19363,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"wpb-single-post.php","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[139,172,171,140],"solutions":[10],"industries":[2,3,4,5,6,7,8],"class_list":["post-19367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-infographics","tag-customer-experience-management","tag-cx-management-solution","tag-enterprise","tag-experience-management-platform","solutions-customer-experience","industries-automotive","industries-banking","industries-healthcare","industries-hospitality","industries-insurance","industries-mortgage","industries-real-estate"],"_links":{"self":[{"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/posts\/19367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/comments?post=19367"}],"version-history":[{"count":0,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/posts\/19367\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/media\/19363"}],"wp:attachment":[{"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/media?parent=19367"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/categories?post=19367"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/tags?post=19367"},{"taxonomy":"solutions","embeddable":true,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/solutions?post=19367"},{"taxonomy":"industries","embeddable":true,"href":"https:\/\/try.experience.com\/resources\/wp-json\/wp\/v2\/industries?post=19367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}