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		<title>Experience Management: It’s Wherever You Are</title>
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		<dc:creator><![CDATA[Jonny Angel]]></dc:creator>
		<pubDate>Tue, 21 Sep 2021 16:41:17 +0000</pubDate>
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		<category><![CDATA[customer behavior]]></category>
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					<description><![CDATA[<p class="wp-block-paragraph">Experience management collects customer feedback at every meaningful moment. You can analyze that feedback and use the insights to implement programs that improve customer experiences, strengthen your brand, increase customer loyalty and retention, and more. You are probably aware of &#8230;</p>]]></description>
										<content:encoded><![CDATA[<p class="wp-block-paragraph">Experience management collects customer feedback at every meaningful moment. You can analyze that feedback and use the insights to implement programs that improve customer experiences, strengthen your brand, increase customer loyalty and retention, and more. You are probably aware of &hellip;</p>]]></content:encoded>
					
		
		
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		<title>Why Experience Management is a Marketer’s Best Friend</title>
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		<dc:creator><![CDATA[Jonny Angel]]></dc:creator>
		<pubDate>Fri, 17 Sep 2021 19:41:25 +0000</pubDate>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[customer behavior]]></category>
		<category><![CDATA[Customer Experience]]></category>
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					<description><![CDATA[<p class="wp-block-paragraph">If you’re a marketer, predicting and influencing customer behavior is top of mind. The buyer personas you create, the content you produce, the ads you promote, the landing pages you publish, and the emails you send serve a single purpose—persuading &#8230;</p>]]></description>
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