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	<title>Design a CX Strategy &#8211; Resource Center</title>
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		<title>New Book Outlines How to Design a Winning Customer Experience Strategy in Nine Steps</title>
		<link>https://try.experience.com/resources/new-book-outlines-how-to-design-a-winning-customer-experience-strategy-in-nine-steps/</link>
		
		<dc:creator><![CDATA[Jonny Angel]]></dc:creator>
		<pubDate>Wed, 29 Apr 2020 17:17:00 +0000</pubDate>
				<category><![CDATA[Press Releases / News]]></category>
		<category><![CDATA[Customer experience strategy]]></category>
		<category><![CDATA[CX]]></category>
		<category><![CDATA[Design a CX Strategy]]></category>
		<category><![CDATA[steps to managing CX]]></category>
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					<description><![CDATA[<p class="wp-block-paragraph"><strong>San Ramon, Calif. – April 29, 2020</strong> – Airbnb, Apple, Uber and Zappos have mastered it. Fortunately, you don’t have to be a leading national brand to deliver a great customer experience. In a new book, SocialSurvey Chief<br />Executive Officer, &#8230;</p>]]></description>
										<content:encoded><![CDATA[<p class="wp-block-paragraph"><strong>San Ramon, Calif. – April 29, 2020</strong> – Airbnb, Apple, Uber and Zappos have mastered it. Fortunately, you don’t have to be a leading national brand to deliver a great customer experience. In a new book, SocialSurvey Chief<br />Executive Officer, &hellip;</p>]]></content:encoded>
					
		
		
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