Collect feedback from every meaningful customer journey. Measure the quality of your customers’ claims experiences. Improve processes, escalate and resolve issues, retain customers after a claim
Automatically send survey requests to your broker partners after binding a new policy or a service interaction. Use CX to manage your sales and call center teams. Improve CX, win new Agency partnerships and improve capture rates.
Send requests to policyholders after a claim. Measure and benchmark adjusters on their timeliness, expertise, professionalism and service levels. Engage your team, improve service and speed for your policy holders.
Use your fantastic service levels to win more customers. Share your great reviews on company websites, profile pages, social media, and third party review sites. Automatically manage your business listings, reviews, websites and win online.
With Insurance Agency Partnerships, winning the next policy is about trust, product, price, service, and relationships. With Experience.com , get a bird’s eye view of how your service levels and relationships are stacking up to your competition.
4.7 of 5.0 Stars
“If you aren’t on board, you’re already behind…”
Nicole of Marketing
5.0 of 5.0 Stars
“Experience.com Has Elevated My Business!”
Michael F. President
5.0 of 5.0 Stars
“The Results from the platform have been nothing short of amazing!”
Chris W. Customer Insights
